We are really glad that you chose Disk Drill. We really are!
You are reading this article because you either downloaded Disk Drill Media Recovery 2.4 on the Mac App Store just a minute ago, or you upgraded your copy of version 1.8.x. Either way, we are happy that you joined us for this quick chat.
It’ll take 2 minutes from here…
First of all, Disk Drill Media Recovery works! Even if you don’t see any of your internal or external disks in it, as you would normally expect, our app can get all your data recovered even in most dreary cases. And we are here to help! This simple tutorial will explain how you can make it work in a few easy clicks.
Now, here’s what you can do, and you are surely free to choose the best option for yourself:
Just drop us a line that you need help with the App-Store edition of Disk Drill, and one of our tech support guys will get back to you shortly to guide you through the easy steps of how you can get your data back with Disk Drill Media Recovery.
Sandboxed apps (those downloaded from the Apple’s App Store) cannot ask for your root password, thus they cannot be granted admin privileges, thus they cannot access your disks directly to read them and recover your data. That’s why Disk Drill Media Recovery cannot recover your data if you don’t have a disk image of the drive or partition where your lost data may still reside. Moreover, the disk image has to be a binary copy of the target media, the so called “read-only uncompressed byte-to-byte disk image”.
Here’s how you can fix that:
That’s it. Your disk image is loaded, you can recover your deleted data right away. Did we mention that data recovery from a disk image is much faster and will not slow down on bad sectors?